Returns + Exchanges
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If items are NOT marked FINAL SALE, you will have 30 days from the date your order was placed to return or exchange the style. Items must be unworn, unwashed, and in original condition with tags still on to return or exchange them. Items marked as final sale cannot be returned or exchanged. For f...
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Do you cover the cost of return shipping? / Do you offer free returns?
While we do not offer free returns, we now offer return shipping coverage! Opt-in to return coverage at checkout to receive a return label for your order should you need to return or exchange any items. You can optionally opt in to return coverage by paying a charge starting at CA$3.98 to cover t... -
I want to return an item, how do I go about it?
We have an easy online return portal for returns and exchanges. Click here to start your return process! -
How long does it take to process the returns?
It might take up to a week to process your return or exchange, but rest assured we will process it as soon as possible. -
Can I exchange something for a different style?
Yes! Please proceed with your return as normal by starting here. Our return portal will walk you through the process of exchanging for a different style. -
Yes, you can definitely do that. Please proceed with our returns portal as normal, as it will give you the option to return or exchange in person. Click here to start a return/exchange. Click here to review our store hours.
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What is Checkout+ / Return coverage?
Checkout+ return coverage is a way to cover your return label when you first place an order. We’re excited to make shopping with us even easier! You can now opt in for Return shipping coverage at checkout, giving you peace of mind with every order. How does it work? Starting at just CA$3.98, yo...
